Terms and Conditions

Terms and Conditions

Terms and Conditions for My Red Sox Tickets

These Terms and Conditions (this "Agreement") set forth the terms, obligations, restrictions and limitations governing your use of the Boston Red Sox (the “Red Sox”) online ticketing functionality (“My Red Sox Tickets”). My Red Sox Tickets are “Services” pursuant to the redsox.com Terms of Use available at http://boston.redsox.mlb.com/bos/help/bos_help_about_terms.jsp. This Agreement covers any platform, including without limitation the desktop version (the “Full Site”), the mobile optimized version (the “Mobile Site”) and any mobile application(s) (if any).

By using these Services, you acknowledge that you have read, understand expressly agree to comply and be bound by the terms of the following: (i) this Agreement; (ii) the redsox.com Terms of Use available at http://boston.redsox.mlb.com/bos/help/bos_help_about_terms.jsp (as amended by this Agreement), including, without limitation, those terms related to security breaches and inappropriate behavior and abusive language; (iii) the redsox.com Privacy Policy available at http://boston.redsox.mlb.com/bos/help/bos_help_about_privacy.jsp; (iv) the terms and conditions associated with any Tickets (e.g., printed on the Ticket, made available at the point of purchase, and/or available online at http://boston.redsox.mlb.com/bos/ticketing/ticket_policies.jsp) with respect to Red Sox game Tickets you plan to offer for sale. Further, by using these Services, you expressly agree to comply with all applicable local, state, federal and international laws, statutes and regulations, including, without limitation, those related to the selling of tickets and the value of any tickets sold. The applicable MLB Entities may revise, modify, or otherwise amend this Agreement from time to time by posting such revised, modified or amended Terms and Conditions on the Site. You agree that your continued use of the Services following any such revision, modification or amendment will constitute your agreement to the then-current version of this Agreement. The MLB Entities may suspend or terminate your My Red Sox Tickets account if you are not qualified to use the Services, if you breach this Agreement, for any reason or no reason as determined by the MLB Entities in their sole discretion to the maximum extent permitted by applicable law.

1. Terms applicable to MLB Tickets generally. Major League Baseball game, event and exhibition dates and times are determined in the sole discretion of the Office of the Commissioner of Baseball and/or the applicable Major League Baseball Club, as applicable, and may be subject to change. The terms and conditions of any MLB game Tickets (e.g., without limitation, as set forth in any license agreement between you and the Red Sox for the use of such tickets and/or those terms printed on the Ticket, made available at the point of purchase and/or available online at http://boston.redsox.mlb.com/bos/ticketing/ticket_policies.jsp and any other applicable terms and conditions governing your Tickets) bought or sold using the Marketplace Services will govern in the event a legal game, event or exhibition, as defined by Major League Baseball, is not played due to weather conditions, an act of God, an act of terrorism, civil disturbance or any other reason. Each buyer and his/her guest(s) agree to comply with all applicable ballpark regulations in connection with the Tickets. The Red Sox reserve the right to remove or to deny entry to any buyer and/or his/her guest(s) who engage(s) in a non-sportsmanlike or disruptive manner, or with intent to annoy, abuse, threaten or harass any other person at the game, event or exhibition. The MLB Entities will not be responsible for weather conditions, Acts of God, acts of terrorism, civil disturbances, work stoppage or any other natural disaster outside their control that may cause the cancellation or postponement of any Major League Baseball game, event or exhibition, unless otherwise expressly set forth in the Guarantee. To the maximum extent permitted by applicable law, MLB game Tickets may not be used for commercial purposes (e.g., in connection with a sweepstakes or similar promotion) without the prior written authorization of the applicable MLB Entities.

2. Specific Terms Governing Use of Ticket Toss. If you forward Tickets through Ticket Toss, you agree to be bound to the following terms. If you are a ticket account holder of record and are tossing Tickets, you are referred to below as the “Sender”. If you are receiving tossed Tickets, you are referred to below as the “Recipient”.

  • Tossing Tickets. If you are a Sender, you may toss one or all of your season Tickets to a home game to any person, provided that the Recipient has a valid email address. You authorize the Red Sox and any other applicable MLB Entities to cancel and deactivate each Ticket that you toss and to reissue a valid Ticket to the Recipient.


  • Receiving Tossed Tickets If you are a Recipient, a new Ticket with a replacement barcode will be issued to you for any tickets tossed to you. Tickets that have been tossed to you are only valid for the game imprinted on the Tickets, and are only for your own personal use.


  • Use of Original Ticket After Ticket Toss. Attempted use of a deactivated Ticket may result in the Red Sox taking appropriate administrative action and/or legal action, including the seller's permanent loss of eligibility to use My Red Sox Tickets and/or the revocation of the seller's season Ticket account (if any). No MLB Entity will be liable for any damage, loss or claim relating to the use, or attempted use of any deactivated Tickets.


  • Rescheduled Games. If you are a Recipient, if the game is postponed or rescheduled, use of your Tickets will be subject to those policies applicable to Red Sox Ticket holders generally, as the Red Sox may amend such policies from time to time.


  • Cancelled Games. Tickets for cancelled games will be subject to those policies applicable to season Ticket holders generally, as such policies may be amended by the Red Sox from time to time. You understand that Red Sox games may be cancelled from time to time and that no MLB Entity is responsible for any loss or damage in connection with such cancelled games.
  • 3. Limitation on Liability. WITHOUT LIMITING ANY TERMS SET FORTH IN THE REDSOX.COM TERMS OF USE, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT THE RED SOX, EACH OF ITS PARENT AND AFFILIATED ENTITIES, AND EACH OF THE MLB ENTITIES AND THEIR RESPECTIVE AGENTS, LICENSEES, VENDORS, MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, INDEPENDENT CONTRACTORS AND REPRESENTATIVES (COLLECTIVELY, THE "RELEASED PARTIES") WILL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR, AND SHALL BE HELD HARMLESS BY ANY AND ALL PARTICIPANTS AND THEIR AUTHORIZED USERS AGAINST, ANY LIABILITY FOR ANY INJURIES, LOSSES OR DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE OR EXEMPLARY DAMAGES) TO PERSONS, INCLUDING PERSONAL INJURY OR DEATH, OR PROPERTY, ARISING IN WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, FROM ACCEPTANCE, POSSESSION, MISUSE OR USE OF THE SITE. IN NO EVENT SHALL THE RELEASED PARTIES BE LIABLE FOR ANY DELAY IN OR FAILURE TO PERFORM DUE TO CAUSES BEYOND THE RELEASED PARTIES' CONTROL, INCLUDING, WITHOUT LIMITATION, ANY ACT OF GOD, ACT OF WAR, STRIKE OR LABOR DISPUTE, NATURAL DISASTER, WEATHER, TERRORISM, OR ANY ACT OR OMISSION OF A THIRD PARTY. THE RELEASED PARTIES MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR COMPLIANCE WITH ANY LAW THAT MAY BE APPLICABLE IN YOUR JURISDICTION OR ANY OTHER REASON WITH RESPECT TO THE SITE.

    This Agreement was last revised on March 1, 2018.

    Help and Information