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Enter Account and Password

Welcome to My Tickets, your online ticket manager

Note: do NOT select “Create New Account” if you are a member. Your account number is your member number.

If you do not know your password, please use the Retrieve Password button on the left.


If you can't make it to a performance, the Hartford Symphony Orchestra has a great, new option for you – Consign-Back™.

The only authorized method to resell tickets purchased from the Hartford Symphony Orchestra is through Consign-Back™. We recommend accessing the Consign-Back™ feature by logging into your account on a desktop computer rather than a mobile device. *Please note that Consign-back may not be available for some VIP or meet & greet experiences.

Reset Password


Reset Your Password

  1. Enter the email address which is associated to your account.
  2. The password will be reset for all accounts with this email address.
  3. A temporary password will be sent to the email address which you mentioned below.
  4. After logging in with the temporary password you will be prompted to change your password.
  5. If you do not have your username please call customer service for assistance.

Forgot Account Number?


Retrieve My Account Number

Fill out the form below and click Submit to have an email containing the account number(s) associated with your email address sent to you.

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